FAQ
What if I have questions or need help?
Our customer service team is always ready to help you! Send us a message at csclaserdxb@hotmail.com or get in touch via our social media channels.
How does IPL work and is it safe?
IPL (Intense Pulsed Light) emits pulses of light that weaken hair follicles, gradually stopping hair growth. Our devices are clinically tested and safe for home use. The built-in skin detection sensor ensures that IPL is only activated when it is safe for your skin type.
Who is IPL suitable for?
IPL works best on light to medium skin tones with dark hair, as it requires the light pigment in the hair to absorb the energy. People with very light blonde, grey or red hair may experience less effect. In doubt? Consult our skin and hair table for the best results.
How often should I use the IPL device?
For the first 4 to 6 weeks, it is recommended to use the device weekly. Once you notice less hair growth, you can move to a maintenance schedule of once every 4 to 6 weeks to keep your skin smooth.
When will I see results?
Most users notice a marked reduction in hair growth after only 3 to 4 weeks. After a full 12-week course, you can enjoy hair-free skin for a long time.
Is the treatment painful?
Our IPL devices are designed for a pain-free experience. You may feel a slight warmth or tingle, similar to a gentle tap on the skin. Different intensity settings allow you to adjust the device to your comfort level.
Can I use IPL on my face and sensitive areas?
Yes. Our IPL lasers are safe to use on the face, armpits, bikini line and legs. For sensitive areas, always use a lower intensity and avoid direct eye contact.
What if IPL doesn't work for me?
We are so confident in our technology that we offer a 90-day money-back guarantee. If you don't notice a difference after consistent use, you can return your device. See our return policy for details.
How do I maintain and clean my IPL device?
After each use, clean the flash window with a soft, dry cloth to remove product residue and skin oil. Store the device in a dry place, out of direct sunlight.
Is IPL better than shaving or waxing?
Yes. IPL offers a long-term solution without stubble or ingrown hairs. Where shaving must be repeated daily and waxing can be painful, IPL provides smooth skin without irritation.
Do I need protective glasses?
Our IPL devices have a built-in safety system that prevents flashes of light from being released without skin contact. Glasses are not necessary, but if you have sensitive eyes, you can wear sunglasses during the treatment.
How does IPL work and is it safe?
IPL (Intense Pulsed Light) emits pulses of light that weaken hair follicles, gradually stopping hair growth. Our devices are clinically tested and safe for home use. The built-in skin detection sensor ensures that IPL is only activated when it is safe for your skin type.
Who is IPL suitable for?
IPL works best on light to medium skin tones with dark hair, as it requires the light pigment in the hair to absorb the energy. People with very light blonde, grey or red hair may experience less effect. In doubt? Consult our skin and hair table for the best results.
How often should I use the IPL device?
For the first 4 to 6 weeks, it is recommended to use the device weekly. Once you notice less hair growth, you can move to a maintenance schedule of once every 4 to 6 weeks to keep your skin smooth.
When will I see results?
Most users notice a marked reduction in hair growth after only 3 to 4 weeks. After a full 12-week course, you can enjoy hair-free skin for a long time.
Is the treatment painful?
Our IPL devices are designed for a pain-free experience. You may feel a slight warmth or tingle, similar to a gentle tap on the skin. Different intensity settings allow you to adjust the device to your comfort level.
Can I use IPL on my face and sensitive areas?
Yes. Our IPL lasers are safe to use on the face, armpits, bikini line and legs. For sensitive areas, always use a lower intensity and avoid direct eye contact.
What if IPL doesn't work for me?
We are so confident in our technology that we offer a 90-day money-back guarantee. If you don't notice a difference after consistent use, you can return your device. See our return policy for details.
How do I maintain and clean my IPL device?
After each use, clean the flash window with a soft, dry cloth to remove product residue and skin oil. Store the device in a dry place, out of direct sunlight.
Is IPL better than shaving or waxing?
Yes. IPL offers a long-term solution without stubble or ingrown hairs. Where shaving must be repeated daily and waxing can be painful, IPL provides smooth skin without irritation.
Do I need protective glasses?
Our IPL devices have a built-in safety system that prevents flashes of light from being released without skin contact. Glasses are not necessary, but if you have sensitive eyes, you can wear sunglasses during the treatment.